Delivery Information
At FrightOutfits, we understand that the magic of a perfect costume isn’t just in the details of the outfitâit’s in the timely arrival that ensures you’re ready to shine for your event. Whether you’re stepping back into the Roaring 20’s, grooving in the 70’s disco era, or transforming into a mythical character, we’re committed to making your costume journey seamless from click to celebration. Based on our analysis of your needs as costume enthusiasts who value quality, variety, and accessibility, we’ve designed a delivery process that’s as reliable as our collections.
Order Processing
Once you’ve placed your order, our team in New York springs into action! We take 1-2 business days to carefully process your items, ensuring every costume, accessory, or decoration is checked for quality and packed with care. We know that a rushed preparation can lead to disappointments, so we prioritize accuracy and attention to detailâbecause your transformation deserves nothing less.
Shipping Options
To cater to our global community of celebrants, we offer two flexible shipping methods. Whether you’re planning a last-minute party or budgeting for a grand event, we’ve got you covered:
- Standard Shipping: For those who need their costumes a little faster, we partner with trusted carriers like DHL or FedEx. Your order will arrive within 10-15 days after shipping, so you can focus on perfecting your character. The fee for this service is $12.95, making it an affordable choice for timely deliveries.
- Free Shipping: Love a good deal? For orders over $50, we offer free shipping via EMS. This eco-friendly option delivers your goodies in 15-25 days after shipping, perfect for planners who want to save without sacrificing quality. It’s our way of making magical transformations accessible to everyone, everywhere!
Delivery Areas
We’re proud to serve costume lovers across the globe! From the bustling streets of New York to far-flung corners, our shipping reaches most regions. However, please note that we currently exclude Asia and a few remote areas due to logistical constraints. But don’t worryâwe’re constantly working to expand our reach, so more communities can join the fun.
What to Expect After Ordering
After you checkout, you’ll receive a confirmation email with tracking details, so you can follow your costume’s journey right to your doorstep. Our support team is always here if you have questionsâjust reach out to [email protected]. Remember, we accept multiple payment methods including Visa, MasterCard, JCB, and PayPal for a hassle-free experience.
Returns and Support
If your costume doesn’t fit the story you envisioned, no worries! You have 15 days from delivery to initiate a return. We stand by our promise of quality and value, ensuring that your celebration is stress-free from start to finish.
At FrightOutfits, we’re not just delivering costumesâwe’re delivering confidence, joy, and unforgettable memories. Thank you for choosing us to be part of your celebration. Ready to transform your next event? Explore our collections and let the adventure begin!