Privacy Policy

At FrightOutfits, we take your privacy as seriously as we take the authenticity of our 1920s flapper dresses and 1980s disco outfits. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase our decade-themed costumes and accessories.

1. Information We Collect

To provide you with the best costume shopping experience, we collect the following types of information:

Personal Information You Provide:

• Contact Details: Name, email address, phone number, shipping address
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
• Order Details: Costume preferences, size selections, accessory choices, and purchase history
• Communication Records: Any correspondence with our costume enthusiast support team

Information Collected Automatically:

• Device Information: IP address, browser type, device type, and operating system
• Browsing Data: Pages visited, time spent on site, costume categories viewed, and search queries
• Location Data: General geographic location to provide relevant shipping options and currency display

2. How We Use Your Information

We use your information to create a seamless and magical costume shopping experience:

• Order Processing: To process your costume orders, arrange shipping, and provide customer support
• Personalization: To suggest decade costumes and accessories that match your style preferences
• Communication: To send order confirmations, tracking information, and respond to your inquiries
• Website Improvement: To enhance our website functionality and costume selection based on customer preferences
• Security: To protect against fraudulent transactions and unauthorized access
• Marketing: To send information about new costume collections and special offers (only with your consent)

3. Data Sharing and Disclosure

We value your trust and only share your information in the following circumstances:

• Payment Processors: We share necessary payment information with our secure partners (Visa, MasterCard, JCB, PayPal) to complete your transactions
• Shipping Providers: We share delivery information with EMS and other carriers to ship your costumes worldwide
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your information with the same dedication we put into crafting authentic decade costumes:

• Secure Storage: Your data is stored on secure servers with limited access
• Encryption: We use 256-bit SSL encryption for all data transmissions, matching the security level used for payment processing
• Payment Security: We never store complete payment card details on our servers
• Data Retention: We retain personal information only as long as necessary for business purposes or as required by law
• International Transfers: As we ship worldwide (excluding Asia and some remote areas), your data may be transferred internationally with appropriate safeguards

5. Your Rights and Choices

You have control over your personal information:

• Access & Correction: You can access and update your personal information through your account settings
• Data Portability: You can request a copy of your personal data in a structured format
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Marketing Preferences: You can opt-out of marketing communications at any time using the unsubscribe link in our emails
• Cookies: You can manage cookie preferences through your browser settings (see Section 6)

To exercise these rights, please contact us using the information in Section 8.

6. Cookies and Tracking Technologies

Like the perfect accessory completes a costume, cookies help us enhance your browsing experience:

• Essential Cookies: Required for basic site functionality, shopping cart, and secure checkout
• Analytics Cookies: Help us understand how customers explore our costume collections and improve our website
• Preference Cookies: Remember your decade preferences, size selections, and language settings
• Marketing Cookies: Used to show relevant costume ads on other platforms (with your consent)

You can control cookies through your browser settings, though this may affect your shopping experience.

7. International Data Transfers

As a global costume retailer serving customers worldwide (excluding Asia and some remote areas), your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for these transfers in compliance with applicable laws.

8. Children’s Privacy

While we offer costumes for all ages, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy as our costume collection grows and technology evolves. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, your personal information, or need help with your costume order, our friendly support team is here to help:

Thank you for trusting FrightOutfits with your costume needs and personal information. We’re committed to protecting your privacy while helping you create unforgettable memories in perfectly curated decade costumes.