Product Information

What types of costumes do you offer?
We specialize in decade-themed costumes including 20’s, 50’s, 70’s, and 80’s outfits, along with disco costumes, animal costumes, dinosaur costumes, and adult costumes. Our collection also features accessories, costume jewelry, bags, backpacks, and belts to complete your look.
Do you offer costumes for different eras?
Absolutely! Our “Decades Costumes” collection features authentic outfits from the Roaring 20’s, fabulous 50’s, groovy 70’s, and radical 80’s. Each costume is designed to help you accurately represent your chosen era.
What makes FrightOutfits costumes special?
At FrightOutfits, every costume tells a story. We prioritize quality materials, attention to historical details, and designs that transform your celebration into an unforgettable experience. Our costumes are curated for enthusiasts who value authenticity and variety.

Ordering & Payment

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for a secure and hassle-free checkout experience. All payments are processed through encrypted systems to ensure your information remains safe.
Is there a minimum order amount?
While there’s no minimum order requirement, orders over $50 qualify for free shipping via EMS, making it our most popular option for budget-conscious shoppers.
How do I track my order?
After checkout, you’ll receive a confirmation email with tracking details. You can follow your costume’s journey right to your doorstep using the provided tracking number.

Shipping & Delivery

How long does order processing take?
Our New York team takes 1-2 business days to carefully process your order. We check each costume and accessory for quality and pack everything with care to ensure your transformation is perfect.
What shipping options are available?
We offer two flexible shipping methods:

Standard Shipping: $12.95 via DHL or FedEx – delivers within 10-15 days after shipping
Free Shipping: For orders over $50 via EMS – delivers within 15-25 days after shipping
Where do you ship?
We proudly ship worldwide! However, we currently cannot deliver to Asia and some remote areas due to logistical constraints. We’re constantly working to expand our reach to serve more communities.
What if I need my costume urgently?
For last-minute celebrations, we recommend our Standard Shipping option via DHL or FedEx, which delivers within 10-15 days after shipping. Please account for the 1-2 day processing time when planning your order.

Returns & Exchanges

What is your return policy?
If your costume doesn’t fit the story you envisioned, you have 15 days from the delivery date to initiate a return. We stand by our promise of quality and want to ensure your celebration is stress-free.
How do I start a return?
Please contact our support team at [email protected] with your order details and reason for return. We’ll guide you through the simple return process and help make things right.
What if my costume arrives damaged?
We carefully quality-check every item before shipping, but if your costume arrives damaged, please contact us immediately at [email protected]. We’ll quickly resolve the issue and ensure you have what you need for your celebration.

Account & Support

How can I contact customer service?
Our friendly support team is always ready to help! Email us at [email protected] with any questions about our costumes, your order, or your celebration plans. We’re passionate about making your costume journey magical.
Do you offer costume advice or suggestions?
Absolutely! We’re costume enthusiasts ourselves and love helping customers create their perfect look. Feel free to email us with details about your event and style preferences – we’re full of ideas for making your transformation unforgettable.
Need More Help?
Email: [email protected]
Address: 1265 Small Street, New York, US 10018
We ship worldwide (exclusions apply)
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