Welcome to FrightOutfits!

At FrightOutfits, we’re passionate about helping you create unforgettable memories with our decade-themed costumes. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our website and making a purchase, you accept these terms in full.

1. About Our Store

FrightOutfits specializes in high-quality, decade-themed costumes and accessories that bring nostalgia to life. Our collection spans from the roaring 20’s to the vibrant 80’s, offering authentic styles for every themed event.

Store Information:

  • Store Name: Halloween Costumes
  • Website: frightoutfits.com
  • Business Address: 1265 Small Street, New York, NY 10018, United States
  • Customer Service Email: [email protected]

2. User Responsibilities

When using our website and services, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Use our website and services only for lawful purposes
  • Not attempt to circumvent any security measures
  • Not use our products for any illegal or inappropriate activities
  • Comply with all applicable laws and regulations

3. Products and Services

Product Categories:

  • Decade Costumes (20’s, 50’s, 70’s, 80’s)
  • Adult Costumes
  • Animal Costumes
  • Dinosaur Costumes
  • Disco Costumes
  • 80’s Music Costumes
  • Costume Apparel
  • Accessories (Jewelry, Belts, Bags, Backpacks)

Product Availability:

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time. If an item becomes unavailable after you place an order, we will notify you and provide a refund or alternative options.

Product Descriptions:

We strive to provide accurate product descriptions and images. However, slight variations in color or appearance may occur due to monitor settings. If a product received differs significantly from its description, please contact us for a return or exchange.

4. Ordering and Payment

Order Process:

  • Select your desired costume and accessories
  • Provide accurate shipping information
  • Choose your preferred shipping method
  • Complete payment through our secure checkout
  • Receive order confirmation via email

Accepted Payment Methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Order Processing:

All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order ships.

Pricing and Taxes:

All prices are listed in US dollars. We reserve the right to adjust prices at any time. Customers are responsible for any customs duties, taxes, or fees imposed by their country’s import regulations.

5. Shipping and Delivery

Shipping Methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

Delivery Areas:

We ship to most regions worldwide, excluding certain remote areas in Asia and other locations with delivery restrictions. Delivery times are estimates and may vary based on location and customs processing.

Shipping Responsibilities:

Once your order ships, you will receive tracking information. We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. Please ensure your shipping address is correct, as we cannot redirect packages once shipped.

6. Returns and Exchanges

Return Period:

We accept returns and exchanges within 15 days of delivery.

Return Eligibility:

  • Items must be unworn, unwashed, and undamaged
  • All original tags must be attached
  • Items must be in original packaging
  • Proof of purchase or order number is required

Non-Returnable Items:

  • Costume Jewelry (hygiene reasons)
  • Opened accessories
  • Customized or altered costumes
  • Items marked “Final Sale” or “Clearance”

Return Process:

  1. Submit return request via email within 15 days
  2. Receive return authorization and instructions
  3. Package items with authorization number visible
  4. Ship to our New York address using trackable service
  5. Receive refund or exchange within 3-5 business days after inspection

Refund Information:

Refunds are processed to the original payment method within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable.

7. Intellectual Property

All content on our website, including images, text, logos, and product designs, is the property of FrightOutfits and protected by copyright laws. You may not use, reproduce, or distribute any content without our written permission.

Our decade-themed costume designs are created with careful research and artistic interpretation. While inspired by historical fashion, our designs incorporate original creative elements protected by intellectual property rights.

8. Limitation of Liability

FrightOutfits shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use our products
  • Unauthorized access to or alteration of your transmissions
  • Statements or conduct of any third party
  • Any other matter relating to our services

Our total liability for any claim shall not exceed the purchase price of the products in question.

Product Use Disclaimer:

Our costumes are designed for entertainment and themed events. Users are responsible for ensuring safe and appropriate use of our products. We are not liable for injuries or damages resulting from improper use.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our data practices as described in our Privacy Policy.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of New York, United States. Any disputes shall be resolved in the courts of New York.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: FrightOutfits, 1265 Small Street, New York, NY 10018, United States

Response Time: We typically respond within 1-2 business days

Our Commitment to You

At FrightOutfits, we’re more than just a costume retailer – we’re your partners in creating memorable experiences. From our stunning 1920s flapper dresses to our vibrant 1980s disco outfits, we’re committed to ensuring your experience with us is as spectacular as the costumes we create.

Thank you for choosing FrightOutfits for your decade-themed costume needs. We appreciate the opportunity to help you make unforgettable memories!